Job Description

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.


Executes and maintains ad-hoc and scheduled portfolio and process performance reports as well as data and servicing administration support responsibilities as they relate to the Companies Financing Instruments.   



  • Executes and maintains ad-hoc and regularly scheduled internal reports 

  • Executes and maintains reports for external clients per the specific financing specs 

  • Performs ad-hoc queries as necessary 

  • Supports execution and maintenance of performance dashboard queries  

  • Assists in various internal and external audit requests 

  • Prepares the transaction, loan level, and pool level details for the client specific reports 

  • Other tasks as assigned by management and business need  



  • Strong knowledge of Excel 

  • Working knowledge of SQL or other database applications 

  • Strong attention to detail 

  • Ability to work well individually and as a member of a team, as the project dictates 

  • Familiar with working in a data warehouse environment 

  • Previous Private or GSE investor reporting preferred, but not required 


Educational Requirements:  

Bachelor’s Degree or a combination of some college and relevant experience may be considered 

Company Perks:
*     15 Paid Time Off (PTO) days and 18 after 1st anniversary!
*     9 Paid Holidays
*     Employee Engagement Activities

 Company Benefits:
*     Medical (including Health Savings Account & Flexible Savings Account)
*     Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan 

*     Performance-based Incentives
*     Pet Insurance

*     Advancement Opportunities

Newrez NOW:

*     Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
*     1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
*     Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

*     Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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