Auditor I

Who we are

Shellpoint Mortgage Servicing (SMS) is America’s 4th-largest third-party mortgage servicing company. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms); on their behalf, we manage (or "service") their loan portfolios: We collect homeowners’ mortgage payments, pay homeowners’ tax and insurance bills, and help homeowners in default to get current.

Summary:

This position provides quality control and audit oversight for the functions performed within Shellpoint Mortgage Servicing.

 Responsibilities:

• Research and review accounts, items, or processes selected for audit

• Uses databases to maintain detailed audit records

• Assist with generation of error reports.

• Conduct daily call monitoring audits as assigned.

• Complete monthly work flow audits.

• Assist in design and implementation of audit enhancements and/or new audits to monitor regulatory compliance.

• Manage action plans for items of non-compliance.

• Other duties as assigned.

Qualifications/Skills:

• Detail oriented, strong organizational skills and the ability to learn new processes.

• An ability to work independently with minimum supervision.

• A self-motivated work style and a strong desire to exceed expectations.

• Strong knowledge of mortgage servicing and default processes.

• Average skill levels in MS Excel are required.

• Above average skills in quality and production rates.

• Able to effectively interact with members of the functional areas including Customer Service/Collections, Loss Mitigation, Foreclosure, Bankruptcy and Loan Administration.

• Ability to meet timelines.

• Experience with regulatory and investor websites including AllRegs.

• Knowledge of servicing requirements including FNMA, FHLMC, HUD, VA, and USDA.

Educational Requirements:

• College degree or a combination of some college and relevant experience.