Job Description

Who We Are:

Shellpoint Mortgage Servicing (SMS) is America’s 5th-largest third-party mortgage servicing company. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms); on their behalf, we manage (or "service") their loan portfolios: We collect homeowners’ mortgage payments, pay homeowners’ tax and insurance bills, and help homeowners in default to get current.



The Bankruptcy Case Manager I must be organized and detail-oriented to handle bankruptcy accounts. Through analysis, review, and referral, accounts will be statused and monitored to ensure maximum recovery within the parameters of the bankruptcy case.



  • Receive, update and review bankruptcy information daily.
  • Research accounts using PACER (bankruptcy database), AIS, trustee sites and other outside systems as well as internal systems.
  • Prepare and file Proofs of Claim and Transfers of Claim with the bankruptcy courts by scheduled deadline.
  • Ensure that pre-and post-petition payment tracking is set up correctly in the ILS system.
  • Receive and document all systems as to any bankruptcy correspondence received pertaining to the collateral.
  • Monitor accounts for payments in accordance with the bankruptcy plan to include trustee and post-petition payments.
  • Contact trustee, debtor’s attorney, or debtor (when appropriate) to facilitate timely pre and post-petition payments.
  • Identify any issues that qualify for any legal action to include plan objections, claim objections, motions for relief and adversaries.
  • Work closely with the Bankruptcy Litigation and Foreclosure and Loss Mitigation teams to ensure proper treatment of our account in the bankruptcy case.
  • Perform discharge reviews to determine any lien release requirements, accounting adjustments, and/or collection restrictions that are appropriate post-bankruptcy.
  • Assist on any special projects assigned by management.
  • Monday- Friday 8am-5pm. 
  • Will start off working remote due to Covid-19. 



  • Background in bankruptcy preferred but not required.
  • Any legal background would be beneficial.
  • Good verbal and written communication skills.
  • Ability to multi-task in an environment of frequently changing priorities by maintaining a daily work list in addition to special projects.
  • Excellent work ethic and exceptional attention to detail.
  • Good computer and internet skills


Educational Requirements:

  • Associates Degree Preferred

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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