Bankruptcy Case Manager
Who we are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
The Bankruptcy Case Manager I must be organized and detail-oriented to handle bankruptcy accounts. Through analysis, review, and referral, accounts will be statused and monitored to ensure maximum recovery within the parameters of the bankruptcy case.
Must be able to work in TEMPE, AZ office.
Must be able to work Monday- Friday 8am-5pm
Receive, update and review bankruptcy information daily.
Research accounts using PACER (bankruptcy database), AIS, trustee sites and other outside systems as well as internal systems.
Prepare and file Proofs of Claim and Transfers of Claim with the bankruptcy courts by scheduled deadline.
Ensure that pre-and post-petition payment tracking is set up correctly in the ILS system.
Receive and document all systems as to any bankruptcy correspondence received pertaining to the collateral.
Monitor accounts for payments in accordance with the bankruptcy plan to include trustee and post-petition payments.
Contact trustee, debtor’s attorney, or debtor (when appropriate) to facilitate timely pre and post-petition payments.
Identify any issues that qualify for any legal action to include plan objections, claim objections, motions for relief and adversaries.
Work closely with the Bankruptcy Litigation and Foreclosure and Loss Mitigation teams to ensure proper treatment of our account in the bankruptcy case.
Perform discharge reviews to determine any lien release requirements, accounting adjustments, and/or collection restrictions that are appropriate post-bankruptcy.
Assist on any special projects assigned by management.
Background in bankruptcy preferred but not required.
Any legal background would be beneficial.
Good verbal and written communication skills.
Ability to multi-task in an environment of frequently changing priorities by maintaining a daily work list in addition to special projects.
Excellent work ethic and exceptional attention to detail.
Good computer and internet skills
Associates Degree Preferred
* Three weeks’ PTO (paid time off) for vacation and sick days.
* Paid holidays.
* Medical, dental, vision, life, and pet insurance.
* Short- and long-term disability insurance.
* Adoption- and tuition-assistance programs.
* 401k matching program.
* Performance-based annual bonuses.
* Advancement opportunities
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
Shellpoint Mortgage Servicing has grown to become one of America’s largest third-party mortgage servicing company. What is mortgage servicing? Businesses that own mortgage loans (such as banks and real estate investment firms) contract with us to manage (or "service") their loan portfolios, including collecting homeowners’ mortgage payments, paying homeowners’ tax and insurance bills, and helping homeowners in default to get current once again.
Our mission at Shellpoint Mortgage Servicing is to deliver best-in-class portfolio performance for our clients by providing all homeowners with exceptional customer service. We recognize that our people are our greatest asset, which is why we offer the training, modern technology, and tools for you to be successful. There could not be a more exciting time than right now to join our growing team, where you can be part of the success.