Job Description

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Primary Function

The Escrow Data Analyst is responsible for creating, maintaining, and improving both current and future reporting needs for the business units. The individual will produce collaborative content for reports, analysis dashboards, and other initiatives. In addition, the Escrow Data Analyst will provide support on statistical methodology and analysis. The individual must be proficient with Excel and SQL.

Direct Reports: ? Yes ? No

If yes, list what positions report into the role. Examples below.

  • N/A

Principal Duties:

List of required duties below. Distinguish on-site duties with a *.

  • Partner with the business unit and/or management team to identify analytic needs and develop end to end process flows.
  • Lead projects from requirement gathering to completion, including monitoring progress to ensure project goals are achieved timely.
  • Utilize SQL as query languages to extract, manipulate, and analyze data from various sources.
  • Assist with documentation of reporting, end user processes, and training materials.
  • Contribute to the creation, management, and delivery of reporting to senior management of the timeliness and accuracy of the Loan Administration group.
  • Maintain and update queries as needed to assist with streamlining processes and creating production efficiencies.
  • Become a subject matter expert of escrow data fields, bulk production reporting, and identifying automation opportunities.
  • Other tasks or responsibilities as assigned by management.

*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site, may still require partial on-site work to perform the role satisfactorily.

Education and Experience

Required education and experience. Examples below.

  • High School Diploma or equivalent required.
  • Bachelor’s degree, preferred.
  • 2+ years’ data warehousing, analytics, and reporting experience.
  • 1+ years’ residential mortgage loan servicing experience.

Knowledge, Skills, and Abilities

Required knowledge, skills, and ability. Examples below.

  • Strong communication skills (verbal & written)
  • High learning agility with the ability to learn and integrate business variables.
  • Proficient with Microsoft Office and SQL (SSMS and SSRS)
  • Effective at managing multiple priorities under tight deadlines.
  • Strong project management capability.
  • High degree of business acumen; strong technical aptitude.
  • Strong analytical skills & problem-solving abilities; solid decision-making abilities coupled with sound judgment.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Company Perks:
*     15 Paid Time Off (PTO) days and 18 after 1st anniversary!
*     9 Paid Holidays
*     Employee Engagement Activities

 Company Benefits:
*     Medical (including Health Savings Account & Flexible Savings Account)
*     Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan 

*     Performance-based Incentives
*     Pet Insurance

*     Advancement Opportunities

Newrez NOW:

*     Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
*     1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
*     Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

*     Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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