Job Description

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.


The Executive Assistant will contribute to the efficiency of our business by providing personalized and timely support to both executive and line-level members of our team. The Assistant provides direct support to the EVP in seeing to the effective oversight of the facility and its employees.  This individual will also assist other site personnel performing a variety of tasks that include event coordination, managing calendars, making travel arrangements and preparing expense reports. 


  • Manage executive calendars and set up meetings

  • Make travel and accommodation arrangements

  • Track expenses and prepare and submit timely and accurate reports for reimbursement

  • Create and maintain Organization Charts

  • Assist with the creation of presentation materials and preparation for client visits

  • Act as an office manager and assist with maintaining office supplies

  • Perform administrative assignments for executive members to include maintaining personal files

  • Create and distribute weekly reports

  • Keep track of periodic employee performance reviews

  • Screen and direct phone calls and distribute correspondence

  • Perform additional projects as assigned


  • Minimum of 3+ years of relevant experience or a bachelor’s degree

  • Outstanding organizational and time management skills

  • Excellent Microsoft Office knowledge

  • Excellent verbal and written communication skills

  • Strong math skills

  • Discretion and confidentiality

    Educational Requirements:

  • College degree preferred but not required

*     Three weeks’ PTO (paid time off) for vacation and sick days. 
*     Paid holidays. 
*     Medical, dental, vision, life, and pet insurance. 
*     Short- and long-term disability insurance. 
*     Adoption- and tuition-assistance programs. 
*     401k matching program. 
*     Performance-based annual bonuses. 
*     Advancement opportunities

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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Application Instructions

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