Job Description

Who we are

Shellpoint Mortgage Servicing (SMS) is America’s 8th-largest third-party mortgage servicing company. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms); on their behalf, we manage (or "service") their loan portfolios: We collect homeowners’ mortgage payments, pay homeowners’ tax and insurance bills, and help homeowners in default to get current.

 

Summary:

 

The Foreclosure Manager will ensure that the Foreclosure Department is running efficiently with regard to processes, procedures and metrics. Directly manages Foreclosure Representatives/Administrators in project monitoring, performance evaluations, goal setting and all other personnel matters.  

 

Responsibilities:

 

  • Manages the oversight of the foreclosure group.
  • Ensures that process documentation is complete and accurate.
  • Acts as a liaison with the loss mitigation team as well as attorney/agency network managers.
  • Develops new and maintains existing dashboards and metrics for foreclosure processes.
  • Uses reporting to manage the team and makes changes to reporting when necessary.
  • Provides detailed reporting on foreclosure processes under management which will aid in fine tuning the existing programs.
  • Coaches and develops employees.
  • Works closely with our internal audit team as well as our compliance team.
  • Reviews audit reports with team for training purposes.

 

Qualifications/Skills:

 

  • 7+ years of direct foreclosure or mortgage servicing related experience required
  • Project management and problem solving skills
  • SQL experience is preferred
  • Freddie Mac Servicing experience preferred
  • Ability to pull data as well as analyze it in order to build stronger legal programs
  • Strong reporting skills
  • Excellent process management skills
  • Strong Organizational skills
  • Excellent communication skills - both written and verbal
  • Six Sigma training is a plus
     

Educational Requirements:

 

  • Bachelor’s degree or equivalent work related experience required

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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