Job Description

Who we are

Shellpoint Mortgage Servicing (SMS) is America’s 4th-largest third-party mortgage servicing company. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms); on their behalf, we manage (or "service") their loan portfolios: We collect homeowners’ mortgage payments, pay homeowners’ tax and insurance bills, and help homeowners in default to get current.

The Investor Accountant I handles all aspects of reconciling custodial accounts. This individual must have a deep understanding of mortgage activities as they relate to bank reconciliations and reporting, specifically for Ginnie Mae, Fannie Mae and Freddie Mac.


  • Completes assigned bank account reconciliations accurately, completely and in the time frame required by corporate policy.
  • Performs monthly audits of investor collection and escrow accounts.
  • Research and review accounts, items, or processes selected for audit.
  • Prepares and ensures accuracy and integrity of accounting and transactional records to ensure proper financial reporting.
  • Identify variances and work with other departments to clear within compliance guidelines.
  • Performs special projects and additional task as required.
  • Use all appropriate tools to maintain detailed audit records including but not limited to MS Excel and SQL.
  • Identifies operational risks and escalate issues to management.
  • Primary liaison between Mortgage Operations, Accounting and Treasury Operations ensuring accuracy and compliance of all Investor Reporting/Accounting.


  • 2-3 years of work experience with GNMA, FNMA and FHLMC custodial account reconciliations
  • Extensive knowledge of GNMA, FNMA and FHLMC bank reconciliation guidelines and requirements
  • Ability to meet strict timelines
  • Excellent analytical skills with strong attention to detail
  • Excellent organizational skills and ability to handle multiple tasks
  • Able to effectively interact with managers and members of the functional areas including but not limited to Accounting, Treasury Operations, Operations, and Loan Administration
  • A self-motivated work style and a strong desire to exceed expectations
  • Excellent written and verbal communication skills
  • Able to work with minimal supervision
  • Above average skill levels in MS Excel is required
  • Basic knowledge and use of SQL
  • GNMA, FNMA and FHLMC custodial account reconciliations experience is a plus

Education Requirements:

  • Bachelor’s degree or equivalent experience

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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