Job Description

Who we are

Shellpoint Mortgage (NewRez - Sister company) Servicing (SMS) is America’s 5th-largest third-party mortgage servicing company. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms); on their behalf, we manage (or "service") their loan portfolios: We collect homeowners’ mortgage payments, pay homeowners’ tax and insurance bills, and help homeowners in default to get current.


Company Perks:

  • 15 Paid Time Off (PTO) days and 18 after 1stanniversary!
  • 8 Paid Holidays
  • Casual Workplace
  • Employee Engagement Activities

Company Benefits:

  • Medical (including Health Savings Account & Flexible Savings Account)
  • Dental - RX - Vision - Life, Disability Insurance
  • 401(k) Plan with company match!
  • Employee Assistance Plan
  • Pet Insurance

The main focus of the Junior Processor is to process and prepare loans.

Principal Duties

  • Communicates actively w/ any third parties
  • Processes all loan files pursuant to the NPF pre-closing checklist
  • Prepares loan for Processing Manager sign-off review
  • Prepares loan file for final clear to close with Underwriting
  • Communicates any and all loan changes to Sales
  • Communicates with Sales team in a timely manner
  • Works in conjunction w/ Sales to ensure every loan in their pipeline is moving through the process
  • Maintains daily workflow prioritization
  • Coordinates all closing requests from Sales to the appropriate departments
  • Follows loan through funding process
  • Participates in a structured, hands-on training and development program with advancement opportunities


  • Bachelor’s Degree is preferred
  • 1-3 years' call center or mortgage experience
  • Ability to work and thrive in a fast-paced environment
  • Must work well in a team environment
  • Detail oriented
  • Excellent written and verbal communication skills
  • Proficient with MS Office
  • Able to handle multiple tasks and meet deadlines


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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