Job Description

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
 

POSITION SUMMARY

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Position Summary: We are building something amazing. If you are smart, analytical, detailed and ready to be a difference maker, we want you to come join us and build something great! With a focus on controls and accuracy, we will provide the ability to make an imprint on our automation, our strategy and direction.  The individual selected for the SBO Reporting Manager will be responsible for guiding analysts with reviewing data daily between SBO 2000 and the system of record. Additionally, they will monitor research and resolution of issues as well as maintain appropriate procedures.  The individual will work directly with the Investor Reporting analysts to train the staff to understand the processes they are completing as well as any changes to existing processes.   Candidates must have strong communication skills and the ability to research and complete timely resolution to exceptions, including collaboration with internal business partners.

RESPONSIBILITIES

  • Responsible for managing staff with daily review of data between SBO 2000 and servicing system
  • Understanding of cash flow as it relates to borrower payments and deposit to respective custodial accounts
  • Knowledge of PLS reporting and remittance; and/or, PI custodial reconciliations
  • Possess an understanding of GSE servicing guides and a willingness to interpret pooling and servicing agreements
  • Teach reporting skills and research methods to the team while consistently looking to improve performance and innovate through automation
  • Partner with Investor Reporting and Loan Settlement as well as internal departments to ensure investor record is correctly reflected both in reporting and the system of record
  • Maintains and follows procedures and controls within the monthly process
  • Ensure monthly reconciliation outages are researched and resolved timely and correctly
  • Coordinate with the department's management to address issues identified so that reoccurring process issues can be remedied
  • Develops and enhances operational procedures
  • Perform other duties and special projects as assigned by management
  • Demonstrate flexibility to ever-changing business needs and requirements

REQUIREMENTS

  • Bachelor's Degree in Accounting or Finance preferred.
  • 5+ years of Mortgage Servicing with 3+ years Investor Reporting experience preferred
  • 2+ years SBO 2000 experience
  • Advanced MS Excel experience required including pivot tables, vlookups and other complex formulas
  • Proficient in MS Word and PowerPoint
  • SQL or other database reporting experience preferred
  • Servicing Director knowledge a plus
  • Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically
  • Strong communication skills to interact with Senior Management and other business units
  • Working understanding of operational risks and related controls
  • Understanding of RegAB and USAP Guidelines

#LI-KO1

Company Perks:
*     15 Paid Time Off (PTO) days and 18 after 1st anniversary!
*     9 Paid Holidays
*     Employee Engagement Activities


 Company Benefits:
*     Medical (including Health Savings Account & Flexible Savings Account)
*     Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan 

*     Performance-based Incentives
*     Pet Insurance

*     Advancement Opportunities

Newrez NOW:

*     Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
*     1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
*     Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

*     Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions


Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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Application Instructions

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