Job Description

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

A Manager - Processing will supervise their Team on daily workflow and pipeline management. The Manager will facilitate communication between Sales, Title Companies, Vendors, and other third-party companies connected to the transaction. They will ensure all loan conditions are reviewed by their Team in a very timely manner. In addition, it is their responsibility to perform audit functions on their employee’s loan files. It is also expected that each Manager assume a leadership role among the Processors while fostering a quality environment, stimulating production, and promoting an efficient loan manufacturing process. They will also work closely with our internal departments:  Underwriting, Secondary, Closing and Post-Closing.

Direct Reports

  • CRMS

  • Jr Processors

  • Registration Assistants

Principal Duties

  • Manage pipeline capacity & assign new loans to current Team

  • Directly supervise a team of 2-10

  • Ensure proper quality, efficiency, and production from their Team

  • Work closely with Sales to maintain pipeline movement 

  • Process loans as necessary to assist with any pipeline overflow

  • Facilitate training of new employees

  • Audit files for compliance throughout the loan process:  RESPA/GFE, all applicable State/Federal tests, TILA & other required state specific disclosures.

  • Review loans for technical accuracy prior to delivery to Underwriting for Clear to Close

  • Conduct regular Team meetings with staff

Education and Experience Requirements  

  • College Degree, Business or Finance preferred

  • 3+ years of Processing/Operations experience bachelor’s degree

Knowledge, Skill, and Ability Requirements  

  • Must possess the ability to work efficiently and accurately

  • Proven success in a fast-paced environment

  • Must be detail-oriented and demonstrate careful decision-making skills

  • Will need to work independently with minimal supervision

  • Basic computer skills


Company Perks:
*     15 Paid Time Off (PTO) days and 18 after 1st anniversary!
*     9 Paid Holidays
*     Casual Workplace
*     Employee Engagement Activities

 Company Benefits:
*     Medical (including Health Savings Account & Flexible Savings Account)
*     Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan

*     Performance-based Incentives
*     Pet Insurance

*     Advancement Opportunities

Newrez NOW:

*     Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
*     1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
*     Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

*     Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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Application Instructions

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