Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
 

The Mortgage Insurance (MI) Specialist will be responsible for preparing monthly reports, reconciling, research, and remittance of all MI premiums. In addition, the MI specialist monitors and processes MI cancellation requests per Investor guidelines. An MI specialist will perform all duties in accordance with the company guidelines, applicable federal, state, and local regulations.

List of required duties below. Distinguish on-site duties with a *.

• Update MI lines on the system of record to maintain accurate records.
• Complete and maintain monthly portfolio audits.
• Process bulk batch payments of MI premiums on a monthly basis.
• Order and evaluate appraisals when appropriate.
• Review and complete MI related research items via task work queue.
• Review and process MI cancellation requests including ordering new valuations.
• Ensures accounts are properly documented with accurate and comprehensive status updates.
• Follows established company guidelines, department policies and procedures.
• Entering daily productivity into department database.
• Ensures compliance with all investor and state guidelines.
• Performs related duties as assigned by supervisor.

*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.

Required education and experience.

• High school diploma or equivalent, required.
• College degree preferred, not required.
• Minimum of 1+ years residential mortgage loan servicing experience

Required knowledge, skills, and ability.

• Knowledge of Microsoft Office (Excel, Word, and Outlook).
• Detail oriented with excellent organizational, analytical, and problem-solving skills.
• Must be able to multi-task in a fast-paced environment.
• Possess excellent communication skills (written and verbal).
• Proven ability to work well both independently and as a team member.
• Ability to make sound decisions based upon department, company policies, procedures, knowledge, and experience.
• Flexible to changing priorities, project scopes, and deadlines.
• Excellent work ethic, high productivity, and acute attention to detail

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Company Perks:
*     15 Paid Time Off (PTO) days and 18 after 1st anniversary!
*     9 Paid Holidays
*     Employee Engagement Activities

 Company Benefits:
*     Medical (including Health Savings Account & Flexible Savings Account)
*     Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan 

*     Performance-based Incentives
*     Pet Insurance

*     Advancement Opportunities

Newrez NOW:

*     Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
*     1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
*     Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

*     Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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