Job Description

Who we are

Shellpoint Mortgage Servicing (SMS) is America’s 5th-largest third-party mortgage servicing company. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms); on their behalf, we manage (or "service") their loan portfolios: We collect homeowners’ mortgage payments, pay homeowners’ tax and insurance bills, and help homeowners in default to get current.

Position Summary:

This position will play an important role in the growing Shellpoint & NewRez Salesforce Product team. This role is ideally suited for a highly disciplined self-starter with solid collaboration & communication skills with deep knowledge of Salesforce development. Ideal candidate will have demonstrated proficiency in Salesforce design, development, and architecture.

Essential Job Responsibilities:

  • Adopt a configuration first approach in building Salesforce based solutions for our customers using Service Cloud and other Salesforce Cloud offerings. Augment solution with custom development as needed.
  • Work in Salesforce development environments
  • Apex Classes, Apex triggers, Batch Apex, Schedule Classes and Visualforce pages
  • External integrations leveraging SOAP & REST Apex Web Services and API
  • Design, develop, test, deploy and document high quality solutions on the SFDC platform
  • Management of user Profiles and Role Hierarchy
  • Building business logic processes using Validation rules, Formula Fields, Workflow Rules and Approval processes
  • Omnichannel Lead routing & skill-based routing
  • Collaborate & communicate effectively with internal product team, business sponsor, executives, vendors, and stakeholders
  • Perform code reviews with external development resources to ensure best practices are followed
  • Produce technical documentation for Salesforce processes
  • Provide higher level support to the Salesforce environment


  • Minimum 5 years total professional experience as a Salesforce Developer working with Sales/Service Cloud Lighting
  • 5 years’ experience with Apex programming, SOAP & REST Apex web services, API’s
  • Experience with GearSet, JIRA, and Azure DevOps is highly desirable
  • Experience with Agile Development methods
  • Individual must be a confident team player who is able to collaborate well with others, mentor new team members and provide constructive feedback
  • Ideal candidate will thrive in a fast-paced environment with the ability to manage competing priorities

Education / Certification / Special Skills:

  • BS in Computer Science or similar technical discipline
  • Salesforce Platform Developer certification

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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