Job Description

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Position overview

Do you enjoy providing excellent service and building strong internal relationships? We need energetic senior application development professionals to join our Application Development team. If selected, you’ll work from the comfort of your own home, building and supporting a variety of applications as part of an expanding application development team for a rapidly growing company. We need someone who enjoys sharing their knowledge and watching junior team members grow and flourish. We’re looking for friendly, outgoing, well-spoken people who are service-minded, competent, reliable, and flexible.

Duties & responsibilities

The successful candidate will:

  • Ensure quality of release of custom software products
  • Responsible for system administration and management of third-party tools used by the app dev team
  • Maintain release notification, instructions, and processes
  • Providing direct server, cloud, and application support during various operations such as deployment and general production
  • Provide production support
  • Install the required tools and libraries on servers and write automation scripts for deployment as needed
  • Performs code migrations for deployment
  • Provide input for design and document of source code control, promotion models, build, test and release processes
  • Execute strategies to manage installations, upgrades, and rollbacks
  • Support the management of software development projects through ALM software
  • Investigate and drive automation of release and builds
  • Monitor system performance and troubleshoot any environmental issues
  • Responsible for maintaining and building support documentation
  • Provision cloud resources to support app dev teams
  • Shares knowledge and mentors’ other developers on the team, some of which will be offshore.
  • Conduct and share research on emerging application development products and processes to enable and support constant improvement.
  • Achieve and/or support company performance goals.
  • Take part in continuous training in company policies/procedures and industry regulations.
  • Other tasks or responsibilities as assigned by management.
  • Mentor lesser experienced team members
  • Participate in meeting sharing experiences and providing feedback on architectural concepts, proof of concept, proposed solutions, and process improvement

Skills & abilities

The successful candidate needs:

  • 7+ years dev ops experience
  • The ability to work from home is a must as member of remote US team.
  • A positive attitude, with an eagerness to solve problems.
  • Excellent reasoning and research skills; the ability to see the "big picture" and manage the details.
  • A strong work ethic, high integrity, and well-organized mindset.
  • Demonstrates experience in a variety of the field's concepts and best practices.
  • Fully understands software development lifecycle and experience with agile/scrum methodologies to software development.
  • Experience working in a team-oriented, collaborative environment.
  • Mentoring other team members
  • Participate in solution design sessions.
  • Ability to present ideas and designs to variety of audiences.
  • Good communication skills with a strong customer support orientation.
  • Excellent problem-solving skills.
  • Experience with agile/scrum methodologies.
  • Experience with JIRA as a project lifecycle management, development and defect tracking tool.
  • Experience with Microsoft Azure Services
  • Understanding of Microsoft Azure DevOps Pipelines
  • Experience with Microsoft SQL Server and T-SQL
  • Powershell experience
  • Mortgage servicing experience a plus
  • Azure DevOps certification a plus

System Requirements

  • Dedicated and separate high-speed Internet.
  • Secure home office free of background noise and other distractions.


  • Advancement opportunities.
  • Opportunity to work from home.
  • PTO (paid time off).
  • Paid holidays.
  • Medical, dental, vision, life, and pet insurance.
  • Short- and long-term disability insurance.
  • Adoption- and tuition-assistance programs.
  • 401k matching program.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Physical Demands/Work Environment/Disclaimer

Must be able to remain in a stationary position for long periods of time. Must be able to effectively access/operate and interpret information on computer screens, documents, and reports. May require off hour contact with offshore resources for work direction and mentoring. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Up to 10% travel to other company locations for projects, training, etc. may be needed periodically.

Company Perks:
*     15 Paid Time Off (PTO) days and 18 after 1st anniversary!
*     8 Paid Holidays
*     Employee Engagement Activities

 Company Benefits:
*     Medical (including Health Savings Account & Flexible Savings Account)
*     Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan

*     Tuition-Assistance Programs

*     Performance-based Incentives
*     Pet Insurance

*     Advancement Opportunities

Newrez NOW:

*     Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
*     1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
*     Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

*     Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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Application Instructions

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