Job Description

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.


This position is responsible for planning, executing, and reporting on financial, operational, regulatory, and compliance related internal mortgage servicing audits from small and routine to complex in nature. A background in Investor Reporting and use of TeamMate Audit Software would be preferable and are a plus.    The Auditor will also assist in championing internal control and corporate governance concepts throughout the business


  • Perform assigned activities using established audit techniques
  • Develop technical, analytical, and business risk identification skills
  • Effectively research and interpret legal statutes and/or regulations driving Internal Audit Objectives
  • Conduct financial, operational, regulatory, and compliance audits across various departments
  • Analyze and draw conclusions toward effectiveness and efficiency of the control environment
  • Identify, report, and provide root cause analysis conclusions for non-compliance, control gaps and opportunities for improvement in an efficient, timely, and professional manner, within a well written report
  • Document the results of audit work and applicable work papers in accordance with the audit departmental procedures and the Institute of Internal Auditors (IIA) standards
  • Research new or technical subjects when required in order to support audits
  • Provide management of various departments advice with risk oriented improvement opportunities, when applicable
  • Provide Internal Audit Management with suggestions for enhancing internal audit standards and practices
  • Assist with the training of Auditor I and act as a mentor to Auditor II roles within the Internal Audit department
  • Act as resource for internal auditors needing assistance in the completion of internal audits
  • Provide feedback on audit performance of Internal Auditors, as applicable
  • Meet cost standards by assessing expenses and making recommendations for cost-saving activities when identified as part of internal audits


  • Working knowledge of mortgage servicing and/or risk-based auditing attained through 2-5 years of progressive work experience with a focus on financial risk and/or mortgage related regulatory requirements
  • Understanding of internal control concepts and experience in applying them to plan, perform, and report on the evaluation of various business processes/areas/functions
  • Ability to comply with the Institute of Internal Auditors (IIA) standards, including professionalism, dependability, integrity, and trustworthiness, combined with a cooperative attitude
  • High level of accuracy and attention to details
  • Strong analytical, organizational, critical thinking, and problem-solving skills
  • Ability to work independently, with limited required direction and guidance-May include supervision of auditors on projects to follow sound internal control practices and to manage risks appropriately
  • Strong verbal and written communication skills, including the ability to interact and relate to personnel at all levels within the organization and to effectively support and defend unbiased  findings to management
  • Capable of leading or facilitating meetings with director level and up attendees
  • Demonstrate proficiency of the technical aspects of accounting and financial reporting, meeting strict audit deadlines, with minimal errors
  • Experience in performing multiple audit projects and working with varying levels of experience among team members
  • Ability to work in and assist in the development of a collaborative  team environment
  • Advanced knowledge of Microsoft Office (PowerPoint, Excel, Word, Visio etc.)
  • TeamMate Audit Software experience is a plus
  • Investor Reporting experience is preferred

Educational and Other Requirements:

  • Accredited four (4) year degree or global equivalent in applicable field of study and four (4) years of work-related experience or a combination of education and directly related experience equal to eight (8) years if non-degreed
  • Very good interpersonal and communication skills
  • Ability to learn and apply knowledge of applicable local, state, and federal statutes and guidelines
  • Ability to attend to detail and work in a time-conscious and time-effective manner
  • Ability to function in a highly professional and confidential manner, maintaining independence and objectivity from the areas audited, in compliance with internal auditing standards and ethics
  • Requires a high degree of discretion and evaluation capabilities

Company Perks:
*     15 Paid Time Off (PTO) days and 18 after 1st anniversary!
*     8 Paid Holidays
*     Employee Engagement Activities

 Company Benefits:
*     Medical (including Health Savings Account & Flexible Savings Account)
*     Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan

*     Tuition-Assistance Programs

*     Performance-based Incentives
*     Pet Insurance

*     Advancement Opportunities

Newrez NOW:

*     Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
*     1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
*     Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

*     Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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Application Instructions

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