Senior Investor Reporting Analyst

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
 

POSITION SUMMARY

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Position Summary: We are building something amazing. If you are smart, analytical, detailed and ready to be a difference maker, we want you to come join us and build something great! With a focus on controls and accuracy, we will provide the ability to make an imprint on our automation, our strategy and direction. The individual selected for the Senior Investor Reporting Analyst job will be responsible for the daily and monthly activities for the Fannie Mae, Freddie Mac, Ginnie Mae or Private Investor portfolios, including reporting, remittances and reconciliation resolution. 

This individual will provide guidance and oversight to less senior team members and help create and build process documentation, automation and analytical insights to ensure that we are consistently providing best in class service to our investors and customers.   Candidates must have strong communication skills and the ability to research and complete timely resolution to exceptions, including collaboration with internal business partners.

RESPONSIBILITIES

• Responsible for daily and monthly activities for the Fannie Mae, Freddie Mac, Ginnie Mae or Private investor portfolios, including remittances, cutoff reporting and reconciliations for all remittance types, including the more complex accounts
• Ensures that remittance wires are completed timely and accurately
• Strong math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs
• Prepare and submit for processing all monthly remittances on assigned portfolios within the applicable required remittance deadlines
• Investigate, reconcile, and provide timely resolution to all investor issues and reporting exceptions.
• Research operational, reporting, or data issues and present solutions or process improvements to management
• Provide a high level of customer service and ensure overall investor satisfaction as well as manage score card performance where applicable.
• Develops and enhances operational procedures
• Reconciles pool to security and and shortage/surplus differences
• Facilitates remittance-related GL journal entries as required
• Assists with internal and external audits
• Heavy use of Microsoft excel for data analysis and reporting
• Researches variances and opens items identified through the reconciliation process
• Possesses an understanding of pooling and servicing agreements / GSE Servicing Guides.
• Handle ad-hoc reporting or research as directed by management.

REQUIREMENTS

• High School Diploma or equivalent required, Bachelor's Degree in Accounting or Finance preferred.
• 4+ years of Mortgage Servicing experience, 2+years prior Investor Reporting experience required
• Advanced MS Excel experience required
• Proficient in MS Word and Powerpoint
• SQL or other database reporting experience preferred
• Servicing Director knowledge a plus
• Strong problem solving and analytical skills
• Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically.
• Strong communication skills to interact with Senior Management and other business units.
• Working understanding of operational risks and related controls.
• Strong organizational and time management skills necessary
• Ability to manage multiple tasks and shift priorities as appropriate to meet reporting deadlines and maintain reporting accuracy and analysis abilities with strong attention to detail
• Self-motivated with strong attention to detail and excellent organization skills

#LI-AS1

Company Perks:
*     15 Paid Time Off (PTO) days and 18 after 1st anniversary!
*     9 Paid Holidays
*     Employee Engagement Activities

 Company Benefits:
*     Medical (including Health Savings Account & Flexible Savings Account)
*     Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan 

*     Performance-based Incentives
*     Pet Insurance

*     Advancement Opportunities

Newrez NOW:

*     Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
*     1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
*     Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

*     Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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