Special Loans First Line Risk Analyst (On-site)

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
 

The Special Loans First Line Risk Analyst detail-oriented and highly analytical professional inside the Special Loans Department. The Special Loans First Line Risk Analyst will be responsible for identifying and mitigating risks associated with Home Equity Line of Credit (HELOC) transactions, ensuring compliance with Anti-Money Laundering (AML) regulations, and proactively detecting potentially fraudulent activities. Your contributions will play a critical role in maintaining the integrity of our operations and protecting customers' financial interests.

Duties and Responsibilities

• Proactive AML and Fraud Detection: 

• Conduct thorough reviews of HELOC check requests and draw transactions to identify unusual or suspicious activity.
• Utilize fraud detection tools and systems to flag and investigate potential risks.
• Analyze patterns and trends to mitigate emerging fraud risks.

• Risk Assessment and Reporting: 

• Evaluate the risk profiles of HELOC applicants and identify inconsistencies or red flags.
• Prepare detailed reports on findings and escalate concerns to appropriate departments, including Compliance or Second Line of Defense.

• Compliance Oversight: 

• Ensure adherence to AML regulations, including the Bank Secrecy Act (BSA) and the USA Patriot Act.
• Collaborate with legal and compliance teams to stay informed about regulatory updates and incorporate them into processes.

• Collaboration and Communication: 

• Work closely with underwriting, customer service, and risk management teams to address identified risks.
• Liaise with external auditors, regulators, or law enforcement agencies when necessary.

• Documentation and Process Improvement: 

• Maintain accurate and complete documentation of all reviews, investigations, and resolutions.

• Recommend improvements to existing fraud detection and AML processes to enhance efficiency and effectiveness.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in Finance, Business, Criminal Justice, or a related field preferred.
• 2-4 years of experience in AML, fraud detection, or a related field.
• Previous experience with HELOCs, mortgage lending, or banking preferred.

Skills, Abilities, and Knowledge

• Familiarity with AML regulations (e.g., BSA, USA Patriot Act, Financial Crimes Enforcement Center (FinCEN) guidelines).
• Strong analytical, investigative, and problem-solving skills.
• Proficiency in fraud detection software and tools.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Attention to detail and accuracy.
• Ethical and integrity-driven mindset 
• Strong judgment and decision-making ability 
• Collaborative and team oriented.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Company Perks:
*     15 Paid Time Off (PTO) days and 18 after 1st anniversary!
*     9 Paid Holidays
*     Employee Engagement Activities

 Company Benefits:
*     Medical (including Health Savings Account & Flexible Savings Account)
*     Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan 

*     Performance-based Incentives
*     Pet Insurance

*     Advancement Opportunities

Newrez NOW:

*     Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
*     1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
*     Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

*     Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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