Job Description

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Sr Foreclosure Performance Analyst will monitor the department workflow, productivity, and adherence to process timelines set forth by industry standards and investors, based on reports and collected data. The Sr Foreclosure Performance Analyst will work with other departments to clear any impediments to timely foreclosure milestone management. Areas of focus will include holds monitoring, productivity improvement, reporting development, production of ad hoc data analysis related to productivity KPIs, SLAs, and financial transactions (expenses/advances). The Sr Foreclosure Performance Analyst will also provide assistance with routine audits and requests for information from clients/investors. Perform special projects as needed.

Principal Duties

  • Provide oversight, management, and monitoring of department workflow to ensure timely and accurate process adherence
  • Work with other departments to clear any impediments to a timely foreclosure process
  • Communicate with Investors in response to inquiries regarding foreclosure timelines
  • Coordinate with the foreclosure management team to assist with data analysis and provide direction to aid in the prioritization of work
  • Monitor productivity and determine means to increase output
  • Oversee the implementation for new process and change to existing procedures
  • Be responsible for accurate reporting of results
  • Provide assistance and support for routine audits and for continued adherence set forth by client and investor requirements
  • Provide detailed reporting on foreclosure processes in order to improve existing programs
  • Perform ad hoc queries as necessary
  • Work with development teams for the execution and maintenance of performance dashboard queries
  • Ensure that process documentation is complete and accurate
  • Performs related duties as assigned by management.

Education and Experience Requirements  

  • Bachelor’s degree or equivalent work-related experience required
  • 5-7 years mortgage servicing experience, preferably in foreclosure

Knowledge, Skill, and Ability Requirements 

  • Excel skills required; SQL skills desired but not required
  • Experience with the LPS Desktop System
  • Familiarity with foreclosure timelines and Federal and State statutes is required
  • Must have strong communication skills, strong analytical skills.
  • Must be able to pull data as well as analyze it in order to build stronger legal programs

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.


Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

  • Medical, dental, and vision insurance

  • Health Savings Account with employer contribution

  • 401(k) Retirement plan with employer match

  • Paid Maternity Leave/Parental Bonding Leave

  • Pet insurance

  • Adoption Assistance

  • Tuition reimbursement

  • Employee Loan Program

  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions


Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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Application Instructions

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